Takenos

Si realizaste una transferencia y aún no ves los fondos reflejados, recuerda que los tiempos de acreditación varían según el tipo de operación. Aquí te explicamos los tiempos estimados y qué hacer si hay demoras.

___________________________________________________________

Tiempos estimados según el tipo de transferencia

¿Qué hago si ya pasó el tiempo estimado?

Revisa el estado de la transacción en el detalle dentro de la app.

En la mayoría de los casos, encontrarás, debajo del estado de la transacción, un bloque informativo sobre la razón de la demora o el rechazo.

Si no encuentras la información en el detalle, y pasó el tiempo estimado, siempre puedes contactarte a soporte para que podamos ayudarte.

1. Revisa el estado de la transacción en el detalle dentro de la app.
2. En la mayoría de los casos, encontrarás, debajo del estado de la transacción, un bloque informativo sobre la razón de la demora o el rechazo.
3. Si no encuentras la información en el detalle, y pasó el tiempo estimado, siempre puedes contactarte a soporte para que podamos ayudarte.

Para depósitos ACH/Wire, asegúrate de que la transferencia haya sido aprobada del lado del banco emisor.

Los fines de semana y feriados pueden extender los tiempos de procesamiento.

Si depositaste crypto, verifica que hayas usado la red correcta.

- Para depósitos ACH/Wire, asegúrate de que la transferencia haya sido aprobada del lado del banco emisor.
- Los fines de semana y feriados pueden extender los tiempos de procesamiento.
- Si depositaste crypto, verifica que hayas usado la red correcta.

Contáctanos desde nuestros canales oficiales:

💬 Chat dentro de la app 📱 WhatsApp: +54 9 11 2471-6668 🇦🇷 y 🌎 / +54 9 11 3500-8073 🇧🇴 📸 Instagram: @takenosapp 🇦🇷 y 🌎 / @takenosapp.bo 🇧🇴 🎵 TikTok: @takenos_app 🇦🇷 y 🌎 / @takenos_app_bo 🇧🇴 🐦 X: @takenosapp

Descubre los tiempos de acreditación y qué hacer si tu dinero no llega o no se envía.

¿Por qué mi transferencia todavía no llega?

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Tipo de transferencia	Tiempo estimado
Transferencia interna (entre usuarios Takenos)	Inmediata.
Recibir ARS, BOB, PEN, BRL o CLP	En minutos.
Enviar ARS, BOB, PEN, BRL, CLP o MXN	En minutos.
Enviar USD a un banco de Ecuador	Depende del banco al que se envíe. Inmediato (Guayaquil) o de Lunes a Viernes a las 14:00 (otros bancos).
Enviar Guaraníes	Se procesan dos veces por día, de lunes a viernes a las 12:00 hs (GMT -3) y 15:00 hs (GMT -3).
Recibir USD vía ACH	Entre 24 y 72 horas hábiles.
Recibir USD vía Wire	Mismo día o siguiente día hábil.
Recibir USD vía SWIFT	Entre 24 y 72 horas hábiles.
Recibir EUR vía SEPA	Sepa instantánea: En minutos. Sepa regular: 24 horas hábiles.
Recibir cripto (USDT/USDC)	Depende de confirmaciones de la red. Suele acreditarse en minutos
Pagos con tarjeta	Pueden permanecer "en proceso" hasta 30 días si el comercio no confirma.

¿Por qué mi transferencia todavía no llega?

Tiempos estimados según el tipo de transferencia

¿Qué hago si ya pasó el tiempo estimado?

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