Takenos

Abrir una cuenta en USD requiere una revisión de cumplimiento (compliance) por parte de nuestro proveedor bancario. No es instantáneo porque cada solicitud pasa por controles obligatorios contra el lavado de dinero, que en muchos casos se hacen de forma manual.

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El proceso puede demorar entre 10 y 48 horas hábiles, según el caso. Si pasadas las 48 horas hábiles no recibiste un correo de confirmación y no ves tu cuenta abierta en la app, escríbenos al soporte.

¿Por qué puede demorar más de lo esperado?

Revisión manual de cumplimiento Nuestro proveedor bancario revisa cada solicitud individualmente. Un agente de cumplimiento aprueba la mayoría de las aplicaciones.

Documentación incompleta o ilegible Si los documentos que enviaste no cumplen con los estándares del proveedor, te los vamos a pedir nuevamente. Asegúrate de que tus fotos sean claras y legibles para evitar demoras.

Discrepancias en tu información Si hay algún dato que necesita aclaración o una acción de tu parte, te notificamos de inmediato para resolverlo lo antes posible.

1. Revisión manual de cumplimiento Nuestro proveedor bancario revisa cada solicitud individualmente. Un agente de cumplimiento aprueba la mayoría de las aplicaciones.
2. Documentación incompleta o ilegible Si los documentos que enviaste no cumplen con los estándares del proveedor, te los vamos a pedir nuevamente. Asegúrate de que tus fotos sean claras y legibles para evitar demoras.
3. Discrepancias en tu información Si hay algún dato que necesita aclaración o una acción de tu parte, te notificamos de inmediato para resolverlo lo antes posible.

Contáctanos desde nuestros canales oficiales:

💬 Chat dentro de la app 📱 WhatsApp: +54 9 11 2471-6668 🇦🇷 y 🌎 / +54 9 11 3500-8073 🇧🇴 📸 Instagram: @takenosapp 🇦🇷 y 🌎 / @takenosapp.bo 🇧🇴 🎵 TikTok: @takenos_app 🇦🇷 y 🌎 / @takenos_app_bo 🇧🇴 🐦 X: @takenosapp

Descubre por qué motivo tu cuenta en dólares puede verse demorada.

¿Por qué mi Cuenta USD demora en abrirse?

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