Takenos

Los reembolsos por pagos con PIX no son automáticos. Hay que solicitarlos a través del equipo de soporte.

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Contáctanos por cualquiera de nuestros canales oficiales (chat en la app, WhatsApp, etc.).

Cuando inicies la conversación, indica el inconveniente con tu pago PIX.

Comparte el ID de la transacción. Puedes encontrarlo en tu historial de pagos dentro de la app. Es el dato clave para que podamos identificar tu caso.

El equipo revisará los detalles y analizará tu caso. Te mantendremos informado durante el proceso.

1. Contáctanos por cualquiera de nuestros canales oficiales (chat en la app, WhatsApp, etc.).
2. Cuando inicies la conversación, indica el inconveniente con tu pago PIX.
3. Comparte el ID de la transacción. Puedes encontrarlo en tu historial de pagos dentro de la app. Es el dato clave para que podamos identificar tu caso.
4. El equipo revisará los detalles y analizará tu caso. Te mantendremos informado durante el proceso.

❌ El reembolso no es automático — siempre requiere contactar a soporte.

⚠️ Sin el ID de la transacción no podremos procesar el caso.

El tiempo de procesamiento puede variar según cada caso.

- ❌ El reembolso no es automático — siempre requiere contactar a soporte.
- ⚠️ Sin el ID de la transacción no podremos procesar el caso.
- El tiempo de procesamiento puede variar según cada caso.

Contáctanos desde nuestros canales oficiales:

💬 Chat dentro de la app 📱 WhatsApp: +54 9 11 2471-6668 🇦🇷 y 🌎 / +54 9 11 3500-8073 🇧🇴 📸 Instagram: @takenosapp 🇦🇷 y 🌎 / @takenosapp.bo 🇧🇴 🎵 TikTok: @takenos_app 🇦🇷 y 🌎 / @takenos_app_bo 🇧🇴 🐦 X: @takenosapp

Descubre cómo gestionar reembolsos de un pago hecho con Pix.

Reembolsos por pagos con PIX

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Reembolsos por pagos con PIX

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