Takenos

Si ves un cobro en tu TakeCard que no reconoces, actúa rápido: bloquea tu tarjeta y contáctanos para investigar el caso.

___________________________________________________________

Abre la app de Takenos y ve a Tarjetas.

Selecciona la tarjeta afectada y toca Pausar tarjeta para bloquear cualquier nuevo uso.

Contáctanos por soporte e informanos que detectaste un pago no autorizado. Es importante que nos brindes lo siguiente al contactarnos:

- Fecha de la transacción
- Monto
- Nombre del comerciante

Nuestro equipo investigará el caso y te pedirá la información adicional que necesiten.

Revisa tu cuenta periódicamente para detectar cualquier otro movimiento sospechoso e informarlo de inmediato.

1. Abre la app de Takenos y ve a Tarjetas.
2. Selecciona la tarjeta afectada y toca Pausar tarjeta para bloquear cualquier nuevo uso.
3. Contáctanos por soporte e informanos que detectaste un pago no autorizado. Es importante que nos brindes lo siguiente al contactarnos:
 - Fecha de la transacción
 - Monto
 - Nombre del comerciante
4. Nuestro equipo investigará el caso y te pedirá la información adicional que necesiten.
5. Revisa tu cuenta periódicamente para detectar cualquier otro movimiento sospechoso e informarlo de inmediato.

Nunca te vamos a pedir el CVV, la fecha de vencimiento ni el número completo de tu tarjeta. Si alguien te los solicita, no los compartas.

Si crees que tu tarjeta fue robada o comprometida de forma permanente, puedes <a href="https://help.takenos.com/en/articles/9718082-como-puedo-denunciar-mi-takecard">denunciarla directamente</a> para darla de baja por completo.

- Nunca te vamos a pedir el CVV, la fecha de vencimiento ni el número completo de tu tarjeta. Si alguien te los solicita, no los compartas.
- Si crees que tu tarjeta fue robada o comprometida de forma permanente, puedes <a href="https://help.takenos.com/en/articles/9718082-como-puedo-denunciar-mi-takecard">denunciarla directamente</a> para darla de baja por completo.

Contáctanos desde nuestros canales oficiales:

📱 WhatsApp: +54 9 11 2471-6668 🇦🇷 y 🌎 / +54 9 11 3500-8073 🇧🇴

📸 Instagram: @takenosapp 🇦🇷 y 🌎 / @takenosapp.bo 🇧🇴

🎵 TikTok: @takenos_app 🇦🇷 y 🌎 / @takenos_app_bo 🇧🇴

Descubre qué hace en caso de que recibas un pago no deseado

¿Cómo reporto un pago que no hice con mi TakeCard?

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¿Cómo reporto un pago que no hice con mi TakeCard?

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