Takenos

Si tienes un problema con alguna transacción y no encontraste la solución en nuestro Centro de Ayuda, escríbenos directamente desde el chat de soporte en la app.

Para que podamos ayudarte más rápido, ten lista esta información antes de escribir:

ID de la transacción — lo encuentras en el detalle de cada movimiento.

Descripción del problema — qué pasó o qué esperabas que ocurriera.

Comprobantes adicionales — si el problema involucra a un tercero (banco, comercio, etc.), adjunta cualquier documento que tengas.

- ID de la transacción — lo encuentras en el detalle de cada movimiento.
- Fecha y monto de la operación.
- Descripción del problema — qué pasó o qué esperabas que ocurriera.
- Comprobantes adicionales — si el problema involucra a un tercero (banco, comercio, etc.), adjunta cualquier documento que tengas.

Revisaremos tu caso y te contactaremos lo antes posible 💜 🧡 

___________________________________________________________

Contáctanos desde nuestros canales oficiales:

💬 Chat dentro de la app 📱 WhatsApp: +54 9 11 2471-6668 🇦🇷 y 🌎 / +54 9 11 3500-8073 🇧🇴 📸 Instagram: @takenosapp 🇦🇷 y 🌎 / @takenosapp.bo 🇧🇴 🎵 TikTok: @takenos_app 🇦🇷 y 🌎 / @takenos_app_bo 🇧🇴 🐦 X: @takenosapp

Descubre cómo contactar con nuestro soporte para reportar un problema con tu transacción.

¿Cómo reporto un problema con una transacción?

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